We are visiting Alaska for a second visit. Our first visit was in 2002 with friends, Oak and Shirley Grant from Jacksonville. We invited ourselves to go with them when they told us they were returning this fall. They are world class cruisers with many, many days at sea. We enjoy spending time together on the few occasions we go with them. Hope you enjoy following us on our journey.
Sunday, September 4, 2016
Nice Encore to Bear Spray
After our harrowing adventure yesterday with the bear pepper spray, we were pleasantly surprised when we arrived in our cabin late evening and found a delicious tray of chocolate strawberries, an apology note from the cruise director and a 50% refund of our excursion price from yesterday.
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Good example of outstanding customer service...as it should be.
ReplyDeleteYes, Holland America is really good at service.
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