Sunday, September 4, 2016

Nice Encore to Bear Spray

After our harrowing adventure yesterday with the bear pepper spray, we were pleasantly surprised when we arrived in our cabin late evening and found a delicious tray of chocolate strawberries, an apology note from the cruise director and a 50% refund of our excursion price from yesterday.


We are at sea today, Sunday, September 4, so a relaxed schedule.  Lots of choices of things to do or attend, but we will most likely chill out in Crow's Nest near the front of the ship.....riding out the rougher than normal seas.  

2 comments:

  1. Good example of outstanding customer service...as it should be.

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  2. Yes, Holland America is really good at service.

    ReplyDelete